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Prioritizing Price/Performance to Champion Customer Satisfaction

It's no surprise that the President and CEO of Amazon, the world's largest customer-centric organization, is constantly seeking the next solution to meet customer's ever-growing needs

By Craxel Founder and CEO David Enga

December 19, 2023

Amazon President and CEO Andy Jassy says something incredibly important in this post: "If your customers are telling you they’re thirsty for better price/performance, and you’re driven by what makes customers’ lives better and easier every day, you explore options to make it so."

This should be the mantra for anyone in the enterprise or in government. The world needs more productivity (performance) and more efficiency (price/performance) to make lives better and easier. We should explore all options to make it so.